Preventing Fraudulent Changes to the Direct Deposit Information of UBC Staff

Last updated: August 27, 2024

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We need your help to identify and report Payroll Direct Deposit Phishing Attacks as they happen!

You can take preventative action by monitoring your own direct deposit information for any anomalies and report concerns about potential phishing or fraud attempts immediately to security@ubc.ca. The Cybersecurity team is happy to review emails or any other form of electronic communication to assist in validating a request.

Please keep the following in mind:

  • Ensure that proper processes are ALWAYS followed
    • All amendments to Direct Deposit information must be done by the individual using Workday Self-Service. 
  • Watch for the [CAUTION: Non-UBC Email] banner at the top of emails. 
  • Be extra wary of messages that convey a sense of urgency. 
  • Beware of messages claiming certain services like Workday or CWL are not working.
  • Do not open attachments that you weren't expecting, especially if they require a password to open.      
  • Do not click on links in messages - Always type the website address into your browser.
  • Trust your instincts.
  • Report any suspicious email messages to security@ubc.ca. 
  • No matter who someone claims to be, you should never feel pressured to "help" someone by engaging in steps that do not follow proper procedure and protocol. Always report to security@ubc.ca.

Go Further...

 


  • Security Bulletin

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