Enhanced Security for myVPN Access

Starting July 22, 2024, UBC's myVPN service will require multi-factor authentication (MFA) for an additional layer of security. This applies to all UBC students, faculty, and staff at the Vancouver and Okanagan campuses.

What to expect:

• When connecting to myVPN after July 22, 2024, add "@" to your username followed by your preferred authentication method:
  • username@app (if you have the Duo mobile app installed)
  • username@123456 (passcode from the Duo mobile app or a token)
  • username@call (for a phone call - faculty and staff only) 
• You'll receive a prompt on your chosen device for verification.
• Subsequent connections will recall your information for a seamless experience.

For more details:

• Visit the MFA Technical Support page.

Need help?

Contact the IT Service Centre.

Go Further...

• Learn about Multi-factor Authentication