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CSP - AHoU - Incident Preparedness

Incident Preparedness  

4. Incident Reporting

Are you and your team aware of your responsibility to report all information security incidents to

Control or Process Description​

I report all occurrences that have and could potentially jeopardize the confidentiality, integrity and/or availability of an information system/processes to "" and have communicated this responsibility to all users and IT Support Staff in my unit.

Why is this Essential?

Reporting potential security incidents in a timely manner allow the incident to be assessed and contained promptly. Further, visibility of incidents support the cybersecurity team in adjusting the response to a greater threat across UBC.

Reference Links​
Policy SC14 - Acceptable Use and Security of UBC Electronic Information and Systems
Information Security Standards – U4 - Reporting Information Security Incidents
Privacy Matters @UBC – Report an Incident
Creating quick steps to report phishing and remove it in one click


All users in the unit must be aware of the requirement to report potential information security incidents to For example, a suspicious email that a staff receives or a pop up on their computer screen that wants the user to contact a 1800 number or a pop-up that asks for ransom, etc. should all be reported to for analysis.

What is Acceptable?

I am aware, and periodic reminders are communicated e.g. when minor incidents happen, or there are broader incidents at UBC/the world.


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